Saturday, January 24, 2009

Laptop Fiasco!!

It was horrifying at the Delhi Airport!!! 

Apart from the dreaded thought that flights get cancelled due to the fog during this time of the year, it was more to what I had expected!! Long ques to get boarding passes, even longer ques to check in, and it smeemed everybody in airport is in a hurry to miss the flight, and above all this when you realise that some one else as taken your laptop and left your at the X-ray table at the security check in is one's wildest nightmare!! I just experience it last weekend. 

In midst of all the confusion, and to figure out the process to raise an incident log, I missed my flight. Imagine a person, lifting a HP laptop instead of a Dell, how ridiculous it can be? Announcements were made, heafty security personals ran here and there, without knowing what was the next step!! The laptop had NO identification!! Luckily I had one in mine, and the only source to get it back was some one would call me when he saw it. 

My boarding pass was cancelled, and I was horrified to go through the entire "QUE" process again. Had to raise some voice, to get some assistance and importance, to skip through the process quickly to board the next flight back home. Meanwhile I handed the Dell laptop to the Airport terminal manager, and left my contact details, incase some one enquired. 

Boarded the flight in hope that some one would call me soon enough and I would have to figure out a way to get back the laptop. What worried was not the cost of the stuff, but the importance of it. Huge data and scheduled meeting and presentations next week kept me worrying. 

Next day at 11AM, I got a call and boy o boy, my lappy was partying in Goa!! It was in safe hands and they promised to give it back on Monday . Some one carried the same from Delhi and I went to the airport to collect it. 

Lessons Learnt 
- Always have a name tag on your laptop. Companies to insist and they have a reason for it. 
- Always have a power up password. Thats important. 
- Keep data back ups and also encrypt important information on your laptop. 


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